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Refund Policy

  • You are required to review your order items in your shopping cart before making final confirmation. Once you have placed your order via Chapatti™ App and your card payment has been authorized, you will not be able to cancel nor will be entitled to a refund. As the food items are perishable goods and cannot be re-used, the orders cannot be changed or cancelled. It is strongly advisable to place your orders carefully.
  • Deliveries via Chapatti™ App are available in the delivery zones and our Application will prompt you and will inform you if our system determines that you fall within or out of the delivery zone.
  • Chapatti Restaurants Co. LLC will endeavor to ensure delivery of your orders within reasonable time-frame; however we do not accept responsibility for any delays due to bad weather and/or traffic congestion or any event of Force Majeure stated in the Terms and Conditions.
  • It shall be your responsibility to provide us with the correct delivery address as stated in the final confirmation order and to ensure that a person must be available at the proposed delivery time to take delivery of your placed orders. If we are not able to deliver your orders due to an incorrect delivery address or non-availability of any person to receive orders, you shall be solely liable for that and Chapatti Restaurants Co. LLC shall not refund or replace or re-deliver in such event. We shall not be responsible for any incorrectness of delivery address or non-availability to receive orders.
  • Chapatti Restaurants Co. LLC reserves the right to change our menu, meal plans, or items, their prices at any time without prior notice.
  • Payment may be made via credit card or cash at the point of delivery for orders made through Chapatti™ App and in cash at the point of delivery. We accept Visa and MasterCard credit cards. We do not accept any order for which payment authorization is not received from your credit card company. We will not provide a refund, change or cancel once an order has been confirmed or payment has been made. You shall be solely liable for your order confirmation.
  • Application Order Terms must be read together with other Terms and Conditions and Privacy Policy.